Desktop Instructions:
Watch Demo Video
Step 1: Go to
eTicketHawaii.com and
sign in to your account
Step 2: Click on
[My Account] located in the green submenu at the top of the page
Step 3: Click on the
[Exchange] option in the "My Tickets" box
Step 4: Click on the event you would like to exchange your H-Pass for
Step 5: Select the H-Pass(es) you would like to use for the event and click
[Next]
Step 6: Click on the event again to continue
Step 7: Select your seats and click
[Continue]
Step 8: Select "Mobile Delivery" and click
[Next]
Step 9: Review the H-Pass exchange and click
[Yes, Submit Exchange]
Step 10:Â You will receive two (2) emails after you place your order
Â
Mobile Instructions:
Watch Demo Video
Step 1: Go to
eTicketHawaii.com and
sign in to your account
Step 2: Click on
[My Account] located in the submenu
Step 3: Scroll down to the "My Tickets" section and click on the
[Exchange] option
Step 4: Click on the event you would like to exchange your H-Pass for
Step 5: Select the H-Pass(es) you would like to use for the event and click
[Next]
Step 6: Click on the event again to continue
Step 7: Select an area, add your pass(es) and click
[Find Seats]
- Your seats will be assigned automatically from the selected area
- If you would like to pick your own seats, please use a desktop or laptop computer
Step 8: Select "Mobile Delivery" and click
[Next]
Step 9: Review the H-Pass exchange and click
[Yes, Submit Exchange]
Step 10:Â You will receive two (2) emails after you place your order
Â