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H-Pass: Hawai'i Athletics Sports Pass

H-Pass: Hawai'i Athletics Sports Pass


The “H-Pass” returns for the 2022-23 season which allows fans on-demand access to tickets from mobile devices for University of Hawai‘i-sponsored regular-season home ticketed sporting events (excluding football).

Black Friday | Cyber Monday H-Pass - $120 per pass
  • The BF H-Pass is an annual pass that will provide access to one (1) upper level ticket in select areas for UHM-sponsored regular-season home M/W basketball, M volleyball, and baseball events (subject to availability for high-demand games).
  • BF H-Pass excludes football, W volleyball, post-season, NCAA-hosted events, North Shore Classic, and the Hawaiian Airlines Diamond Head Classic.
  • Pass holder will select seats to the events they would like to attend and tickets will be delivered digitally to a mobile device.
  • Annual passes are valid from November 2022 – May 2023.
  • Passes must be paid in full.
  • Limit 6 annual passes per account. 
  • Annual passes are non-renewable, non-refundable, and non-transferable.
  • Annual passes are limited and subject to availability
  • Other restrictions may apply
* Payment plan not available for Black Friday | Cyber Monday H-Pass
 

Original H-Pass - $144 per pass
  • The original H-Pass is a mobile-only program that was available from September 12, 2022 to September 18, 2022.
  • The H-Pass is an annual pass that will provide access to one (1) upper level ticket in select areas for UHM-sponsored regular-season home M/W basketball, M/W volleyball, and baseball events (subject to availability for high-demand games).
  • H-Pass excludes football, post-season, NCAA-hosted events, North Shore Classic, and the Hawaiian Airlines Diamond Head Classic.
  • Pass holder will select seats to the events they would like to attend and tickets will be delivered digitally to a mobile device.
  • Annual passes are valid from September 2022 – May 2023.
  • Passes can be paid in full or over eight (8) payments with the payment plan*.
  • Limit 6 annual passes per account. 
  • Annual passes are non-renewable, non-refundable, and non-transferable.
  • Annual passes are limited and subject to availability
  • Other restrictions may apply
* Payment Plan: First payment is processed at the time of purchase and remaining seven (7) payments are charged within 2 days of the 1st of every month from October to April and becomes payable in full if cancelled. (Payment plan not available for Black Friday | Cyber Monday H-Pass)
 
 
 
FAQ’s
 
Q: Which games are included in the H-Pass?
A: Your H-Pass includes tickets for UHM-sponsored regular-season home sporting events* (M/W basketball, M/W volleyball, and baseball) with the exception of football, postseason games, NCAA-hosted events, and the men’s basketball North Shore Classic / Hawaiian Airlines Diamond Head Classic. (in addition W. volleyball not included for Black Friday | Cyber Monday H-Pass)
* Subject to availability for high-demand games

Q: How do I select my seats for high-demand games?
A: For high-demand games, H-Pass holders are encouraged to select their seats early in the seat selection process.  Once a seat has been selected and ticket is electronically delivered, you are ensured entry for that event. Seat selection will be available until all seats in eligible areas are issued.
 
Q: When can I select my seat(s)?
A: For the Black Friday H-Pass, remaining M/W basketball events will be made available for seat selection starting November 29.  For all remaining ticketed sports, seat selections will be available at the start of single game sales (typically 3 weeks prior to the first home event). Seats are based on availability.
 
Q: How many passes can I buy?
A: Each customer can buy up to six (6) passes per ticket account, while supplies last. 
 
Q: If I buy more than one (1) pass, will my seats be next to each other?
A: Yes, passes purchased in the same ticket account can select seats together for each selected game.

Q: How do I purchase an H-Pass?
A: The H-Pass is a mobile-only program that can be purchased at eTicketHawaii.com on a mobile phone or desktop computer.

For assistance, please contact the UH Ticket Office at (808) 956-4482 Monday – Friday 9:00 a.m. to 5:00 p.m. Please keep in mind that the H-Pass is a mobile-only program and requires an Android, Google Pixel, or iPhone to obtain your tickets.
 
Q: How do I get my tickets?
A: Login to your online eTicketHawaii.com account and select the game you would like to attend, select your seat(s), and a mobile ticket will be sent to your phone for event entry.
 
Q: Where will my seats be?
A: Click here (PDF) to see eligible areas for seat selection. Real-time seat availability will be displayed on the Pick-Your-Own seat map during the seat selection process.
 
Q: What is the payment plan?
A:  The payment plan breaks up your total payment into 8 installments of $18 per pass. First installment is processed at the time of purchase and remaining seven (7) installments are charged within 2 days of the 1st of every month from October 2022 to April 2023 and becomes payable in full if canceled. (Payment plan not available for Black Friday | Cyber Monday H-Pass)
  • Payment 1 – at time of purchase
  • Payment 2 – Oct 1st
  • Payment 3 – Nov 1st
  • Payment 4 – Dec 1st
  • Payment 5 – Jan 1st
  • Payment 6 – Feb 1st
  • Payment 7 – March 1st
  • Payment 8 – April 1st
Q: Is the H-Pass refundable/cancellable?
A: H-Pass is not a monthly subscription product.  All sales are final and no refunds will be issued. If you choose to cancel your H-Pass and are on the payment plan, any remaining balance will be charged to the credit card that was used for payment plan payments.

Q: Can I sell or transfer my H-Pass for games I do not attend?
A: No, the H-Pass is non-transferable and cannot be resold.

Q: How does my guest(s) scan into the game?
A: You and your guests must enter the stadium/arena together as tickets will be sent to your email.  Display your mobile phone and have the usher scan the barcode of each ticket.
*Note: barcodes can only be scanned once.

Q: What if I lose my mobile ticket?
A: If you still have the email with your mobile ticket attached, simply download the mobile ticket again.  If you no longer have the email, go to eTicketHawaii.com and log-in to your ticket account and reissue your ticket(s) for the event.

For further assistance, please contact the UH Ticket Office at (808) 956-4482. The Ticket Office is open Monday-Friday 9:00 a.m. to 5:00 p.m. On event days, please visit the Will Call window at the event with your government issued ID for assistance.
*Note: Once a ticket is reissued, the barcode on the original ticket will be VOIDED and will not be valid for event entry.

Q: What do I do if I need ADA seating?
A: Those requiring accessible seating should contact the UH Ticket Office at (808) 956-4482 in advance of purchasing the H-Pass, as accessible seating is limited.

Q:  How is H-Pass different from season tickets?
A: H-Passes are non-renewable. Season ticket holders enjoy many benefits that are not available through H-Pass, including the same assigned seats for each game, access to prime seating sections and the first right to renew existing seats each year. 

H-Pass provides an economical option for fans to gain access to a variety of UH sports and enjoy the game day atmosphere at Les Murakami Stadium and the Stan Sheriff Center throughout the year.

NEED ADDITIONAL HELP?
Please contact the UH Ticket Office at (808) 956-4482. The Ticket Office is open Monday-Friday 9:00 a.m. to 5:00 p.m. (except for state holidays)